rabbittransit offers a convenient, accessible and safe way for people with disabilities and senior citizens to get around. rabbittransit believes in equal opportunity and inclusion for people with disabilities and senior citizens, consistent with the requirements of the Americans with Disabilities Act (ADA). To accomplish that, rabbittransit works hard every day to ensure that all of our services are accessible and ready to meet our customers’ needs.
rabbittransit offers materials and forms in other accessible formats. Should you need materials or forms in a different format, please contact us.
Accessibility: All buses are equipped with lifts and kneelers to assist riders traveling with a wheelchair or other mobility devices. Passengers may request reasonable modifications to assist them in accessing mobility services. Passengers may contact the mobility planning office at (717) 846-7433 for more information.
Accesibilidad: Todos los autobuses están equipados con elevadores y reclinatorios para ayudar a los pasajeros que
viajan con una silla de ruedas u otro dispositivo para movilidad. El pasajero puede solicitar ciertas modificaciones para ayudarlo a acceder a los servicios de movilidad. Para esto, la persona debe ponerse en contacto con la oficina de planificación de movilidad llamando al(717) 846-7433 para obtener más información.
ADA VISITOR PROCEDURE
A visitor is defined as someone who does not reside in the jurisdiction or the jurisdiction or jurisdictions served by the public entity or other public entities with which it coordinates paratransit service.
Complimentary paratransit service must be provided to ADA eligible individuals who travel outside of the region in which he/she lives. If an individual has not been certified as eligible by another public entity but can claim that they are ADA paratransit eligible, they are entitled to “presumptive eligibility” and must be provided with 21 days of service. Individuals that are not certified by another transit agency will be expected to provide documentation from his/her place of residence explaining the nature of his/her disability. The 21 days of service that a visitor receives must be calculated as any combination of 21 days during any 365 day period beginning with the visitor’s first use of the service.
If a visitor has been granted complimentary paratransit service in his/her home region, the conditions determined by the home transit agency will be followed. The individual’s home transit agency will be contacted to verify the individual’s conditions.
If the individual claims that they are ADA paratransit eligible but have not been certified by another transit agency, other documentation will need to be reviewed. Doctor verification will be needed and a physical assessment may be needed to determine the individual’s conditions specific to the York County Transportation Authority’s system. Once the individual provides the proper documentation the individual will be granted “presumptive eligibility” for a period of 21 days.